We use CMMI Level 3 certified Processes and Quality Management System to deliver quality products & services to our customers on time at low cost. Our IT product and service are used in 2008 Beijing Olympics. We hold 11 Intellectual Property Right (IPR) for our in-house build software product. We provide ‘onshore quality’ product & service at ‘offshore cost’. We offer: Development, Maintenance, Testing, Localization, Consulting, Enterprise Solutions, Product, Infrastructure Management, and Embedded Software services.

1.Software Development:

Our software development service help customers develop IT systems cost effectively to create business value and use IT as a way to improve their operational performance. Our software development service caters all size of companies and all industries. We provide software development service 24 hours a day 7 days a week (24/7). We offer service to develop both:

• Software Application
• Software Product

We develop software products and applications, which are:

• Web based
• Standalone
• Middleware
• Embedded

2.IT Maintenance:

Our Maintenance service help customers generate maximum business value out of their existing IT systems. We have experience providing maintenance service to IT applications, products, and legacy systems. Our operating model help us provide maintenance service 24 hours a day 7 days a week (24/7) and to fix bugs quickly. Our maintenance service covers: 

• Maintenance
• Enhancement
• 24/7 Support

Our customers can choose a complete maintenance service covering all the above three or a partial maintenance service. We have well defined process for IT maintenance projects, documented in our Maintenance Process Handbook. The Knowledge Transfer Process and Offshore Transition Plan are important parts of making maintenance projects successful.
The three IT maintenance service offerings are:

• Application Maintenance
• Product Maintenance
• Telecom Operations & Maintenance
  • Business Support Systems (BSS)
    
  • Operations Support System (OSS)

3.Testing & QA:

Our Testing & QA service help customers improve software quality, reduce risk and increases confidence. We take a broader strategic view on testing; combining it with Quality Assurance than treating testing as a reactive, control activity. Our operating model help us provide the testing service 24/7 and our software development & maintenance expertise help us fix the bugs from testing quickly.

We lower our testing cost by reusing Test Cases and test artifacts, identifying and using best practices, and using tools and automation as much as possible. Our lower cost helps us provide quality Testing service at low cost to customers. We provide the following Testing services (Manual and Automated):

• Functional Testing
  • Integration Testing
    
  • Systems Testing
    
  • Regression Testing
    
  • Usability Testing
    
• Non-Functional Testing
  • Performance Testing: Load, Stress
    
  • Security Testing
    
• Test Automation
• Test Data Management

4.IT Localization:

Our IT Localization service helps customers deliver IT products and services, which fit the local market at low cost. We help our customers achieve this using our technical expertise and local knowledge. We have a long history of working with world leading Telecom equipment manufactures and all the leading Telecom service providers in China.

We provide the following IT Localization services for software products and applications:

• Software Development
• Software Customization
• Software Deployment
• IT System Compatibility Testing
• User Training

5.IT Consulting:

Our IT Consulting service help customers solve business problems and create new opportunities using IT cost effectively. The solutions we provide are based on our technical & domain knowledge and deep local knowledge. Our in-house products and our expertise in software development help implement our advice effectively. We provide (in-house) product-centric consulting and general consulting, which may involve other products or applications. We offer consulting in the following areas: 

• Wireless LAN Operations Management
• Telecom Business Support System (BSS) & Operations Support System (OSS)

6.Enterprise Solutions:

Our enterprise solutions help customers manage their customers effectively. Leading telecom operators in China are using our in-house Customer Relationship Management (CRM) product to manage their VIP customers. The product is developed by our Research & Development (R&D) team using deep years long experience. We have the following offerings:

• CRM solution implementation 
• Maintenance support to CRM products and applications
• Localization and customization of leading enterprise packages

7.IT Infrastructure Management:

Our IT infrastructure management service helps customers to focus on their core business and leaving the IT infrastructure to us to manage and upgrade cost effectively. We have the capability and infrastructure to manage infrastructure remotely (RIM).

8.Embedded Software:

Our embedded software gives life to hardware for easy use by users and interface with other devices. We develop embedded software for devices used in:

• Expressway Mechanical & Electrical System
• Urban Intelligent Traffic System
  

9.Products:

WLAN OMC:
Our Wireless LAN Operations Management Center (WLAN OMC) is a carrier-grade management solution for Wireless Network Element Management System (NMS). It provides a comprehensive and intuitive interface to automatically discover, configure, and monitor the status & performance of WLAN network elements and network deployments. The following are the main features of our product: 

• Network device discovery and mapping
• Device configuration and management
• Fault and alarm management/notification
• Element and network performance management
• Pay-As-You-Grow Scalability
• Security management

The management platform is scalable from small deployments comprising 10s of devices up to large-scale municipal deployments of 30,000 managed devices.

UMS:
Unified subscriber data Mediation Server (UMS) is an alternative solution developed for 3G market in China. The solution using our product, instead of using the product available in USA market, reduces the cost up to 50%.  The UMS is a set of front system designed and developed specifically for Unified Subscriber Data Server (USDS) solution. The following are the main features of the product:

• Interface to Business & Operations Support System (BOSS)
• GUI interface
• Security Control
• Log Mechanism
• Virtual Home Location Register (VHLR) Function